From VHorton at clicweb.org Wed Dec 2 14:00:39 2009 From: VHorton at clicweb.org (Valerie Horton) Date: Wed Dec 2 14:01:11 2009 Subject: [Moving Mountains] FW: Here's your chance to network with other consortia Message-ID: Anyone interested in joining the Committee that sponsors the ICAN Physical Delivery Discussion Group? Let me know, Valerie ASCLA ICAN is seeking new committee members. ICAN is an exciting group of professionals who work with consortia and cooperatives (see the description below). In the three years I have been on this committee, I have had a chance to meet and work with wonderful people from around the country. I have learned a lot about truly amazing projects being done by library consortia and have had a chance to help provide great continuing education opportunities through ALA. Here's your chance to join us! If you're interested in serving on ICAN, please let me know at vhorton@clicweb.org. Thank you, Valerie Horton ICAN, In-Coming Chair Executive Director, Colorado Library Consortium ICAN is the InterLibrary Cooperation & Networking Section of the Association of Specialized and Cooperative Library Agencies (ASCLA). Join us if you are interested in interlibrary cooperation and networks. ICAN provides discussions, programs, and planning activities for the effective delivery of quality library services through library networks--local, state, multistate, national, and international. ICAN offers the personal contact necessary for directors, staff, and board members of multitype networks to develop new ideas, examine issues, and solve problems. Valerie Horton, Executive Director Colorado Library Consortium (CLiC) 7400 E. Arapahoe Dr. #105 Centennial, CO 80112 vhorton@clicweb.org 303-422-1150 or 888-206-2695 www.clicweb.org Follow CLiC on Facebook www.facebook.com/clicweb -------------- next part -------------- An HTML attachment was scrubbed... URL: http://www.swonlibraries.org/pipermail/movingmountains/attachments/20091202/fec6eb4e/attachment.htm From stockg at mls.lib.il.us Mon Dec 21 16:39:03 2009 From: stockg at mls.lib.il.us (Stock-Kupperman, Gretel) Date: Mon Dec 21 16:40:40 2009 Subject: [Moving Mountains] ILS Impact on Delivery Volume Message-ID: <79D9B8B01F402B4E94FB0D5E1EA4552A27481D81CB@BRMS1.LAN.SLS.LIB.IL.US> Hello all, I oversee a physical delivery operation for an organization of public and school libraries, many of which belong to a large integrated library system consortia with 80 members. We are looking at the system parameters of our integrated library system to figure out ways to manage our delivery volume. At present, we deliver close to 8 million items a year, which is up about four-hundred percent from ten years ago. I'm looking for any experiences people have in limiting delivery through changing how your ILS handles requests. Have you limited patron requests? Changed or unified loan rules? Made other changes or restrictions? As an FYI, we have patron-initiated borrowing, no ability to cancel holds, varying limits on borrowing limits, and several different loan rules in use among the 80 libraries in our consortia. We are working on tightening up some of this, but I'd like to know if there are other approaches. Thanks in advance for your thoughts. Gretel Stock-Kupperman Director of Member Services Metropolitan Library System 630-734-5139 630-734-5050 fax http://www.mls.lib.il.us AIM, Yahoo:gretelsk -------------- next part -------------- An HTML attachment was scrubbed... URL: http://www.swonlibraries.org/pipermail/movingmountains/attachments/20091221/59d96a83/attachment.htm From loriayre at gmail.com Mon Dec 21 17:04:19 2009 From: loriayre at gmail.com (Lori Ayre) Date: Mon Dec 21 17:04:25 2009 Subject: [Moving Mountains] ILS Impact on Delivery Volume In-Reply-To: <79D9B8B01F402B4E94FB0D5E1EA4552A27481D81CB@BRMS1.LAN.SLS.LIB.IL.US> References: <79D9B8B01F402B4E94FB0D5E1EA4552A27481D81CB@BRMS1.LAN.SLS.LIB.IL.US> Message-ID: <6aaa5a160912211404i610e5d19r66eae5b6d4f8267b@mail.gmail.com> There are lots of things you can do including: 1. Specify some categories of material as "unholdable" or some number of items associated with a bib record as unholdable so you always have some on the local shelf. 2. Limit the number of items that can be filled at one time 3. Limit the number of active holds that a patron can have at one time. 4. Manage the routing sequence (how the holds are filled) so that it works with your delivery schedule such that holds are filled by libraries that are "up-route" from the pick up location - that way they can be delivered same day along the route without having to be sorted. 5. If an item is available at the desired pick-up location, make sure that that is the library that gets assigned request. 6. Give a higher priority to requests that specify the pickup location where the item is currently available. This can be controversial because patrons may see their location on the queue change. 7. Make some types of items "float" so that they live at whichever branch/library to which they are returned. 8. Make items automatically renew (or allow extra renewals) when there are no requests/holds on it. 9. Limit the number of days that an item will wait for pickup on the holds shelf. 10.For patrons that don't pick up items that they have requested, charge them a fee or take away their right to place requests (after some procedure in which they are warned of course). 11. Only allow people to place requests on items if they use phone or email notification and shorten the days it will wait for pickup (some libraries leave it on the holds shelf for 10 days partly because their notification is sometimes via snail mail so it takes a couple days before they even know it is there.) Off the top of my head.... Lori Ayre On Mon, Dec 21, 2009 at 1:39 PM, Stock-Kupperman, Gretel < stockg@mls.lib.il.us> wrote: > Hello all, > > > > I oversee a physical delivery operation for an organization of public and > school libraries, many of which belong to a large integrated library syst= em > consortia with 80 members. We are looking at the system parameters of our > integrated library system to figure out ways to manage our delivery volum= e. > At present, we deliver close to 8 million items a year, which is up about > four-hundred percent from ten years ago. > > > > I=92m looking for any experiences people have in limiting delivery through > changing how your ILS handles requests. Have you limited patron request= s? > Changed or unified loan rules? Made other changes or restrictions? > > > > As an FYI, we have patron-initiated borrowing, no ability to cancel holds, > varying limits on borrowing limits, and several different loan rules in u= se > among the 80 libraries in our consortia. We are working on tightening up > some of this, but I=92d like to know if there are other approaches. > > > > Thanks in advance for your thoughts. > > > > Gretel Stock-Kupperman > > Director of Member Services > > Metropolitan Library System > > > > 630-734-5139 > > 630-734-5050 fax > > http://www.mls.lib.il.us > > AIM, Yahoo:gretelsk > > > > _______________________________________________ > MovingMountains mailing list > MovingMountains@swonlibraries.org > https://www.swonlibraries.org/mailman/listinfo/movingmountains > > -------------- next part -------------- An HTML attachment was scrubbed... URL: http://www.swonlibraries.org/pipermail/movingmountains/attachments/200= 91221/7dbd36bc/attachment.htm From aliciaws at olis.ri.gov Tue Dec 22 10:32:36 2009 From: aliciaws at olis.ri.gov (Alicia Waters) Date: Tue Dec 22 10:33:07 2009 Subject: [Moving Mountains] ILS Impact on Delivery Volume References: <79D9B8B01F402B4E94FB0D5E1EA4552A27481D81CB@BRMS1.LAN.SLS.LIB.IL.US> <6aaa5a160912211404i610e5d19r66eae5b6d4f8267b@mail.gmail.com> Message-ID: <20091222T103236Z_7F6700070001@olis.ri.gov> TG9yaSwNCg0KICAgVGhlc2UgYXJlIGFsbCBncmVhdCBzdWdnZXN0aW9ucy4gIFRoYW5rcyBmb3Ig dGhlIGluZm9ybWF0aW9uLiAgVGhlcmUgaGFzIGJlZW4gZGlzY3Vzc2lvbiBhYm91dCB0aGUgcG9z c2liaWxpdHkgb2YgbG93ZXJpbmcgdGhlIG51bWJlciBvZiBob2xkcyBvbiBhIHBhdHJvbiBjYXJk IGFuZCByZWNlbnRseSB0aGUgbnVtYmVyIG9mIGRheXMgYW4gaXRlbSBpcyBvbiBob2xkIGhhcyBi ZWVuIGRlY3JlYXNlZCBmcm9tIDEwIHRvIDcuICBMaW1pdGluZyBob3cgbWFueSByZXF1ZXN0IGNh biBiZSBmaWxsZWQgZm9yIGEgcGF0cm9uIGF0IG9uZSB0aW1lIGlzIGFub3RoZXIgZ29vZCBpZGVh 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ZXJ2aWNlcw0KT25lIENhcGl0b2wgSGlsbA0KUHJvdmlkZW5jZSwgUkkgMDI5MDgNCmFsaWNpYXdz QG9saXMucmkuZ292Ci0tLS0tLS0tLS0tLS0tIG5leHQgcGFydCAtLS0tLS0tLS0tLS0tLQpTa2lw cGVkIGNvbnRlbnQgb2YgdHlwZSBtdWx0aXBhcnQvcmVsYXRlZA== From stockg at mls.lib.il.us Wed Dec 23 15:07:30 2009 From: stockg at mls.lib.il.us (Stock-Kupperman, Gretel) Date: Wed Dec 23 15:09:04 2009 Subject: [Moving Mountains] ILS Impact on Delivery Volume In-Reply-To: <6aaa5a160912211404i610e5d19r66eae5b6d4f8267b@mail.gmail.com> References: <79D9B8B01F402B4E94FB0D5E1EA4552A27481D81CB@BRMS1.LAN.SLS.LIB.IL.US> <6aaa5a160912211404i610e5d19r66eae5b6d4f8267b@mail.gmail.com> Message-ID: <79D9B8B01F402B4E94FB0D5E1EA4552A274821B652@BRMS1.LAN.SLS.LIB.IL.US> Lori, Thanks for this response! Some of these things we have thought of, and some we had not. I appreciate it. -Gretel From: Lori Ayre [mailto:loriayre@gmail.com] Sent: Monday, December 21, 2009 4:04 PM To: Stock-Kupperman, Gretel Cc: movingmountains@swonlibraries.org Subject: Re: [Moving Mountains] ILS Impact on Delivery Volume There are lots of things you can do including: 1. Specify some categories of material as "unholdable" or some number of items associated with a bib record as unholdable so you always have some on the local shelf. 2. Limit the number of items that can be filled at one time 3. Limit the number of active holds that a patron can have at one time. 4. Manage the routing sequence (how the holds are filled) so that it works with your delivery schedule such that holds are filled by libraries that are "up-route" from the pick up location - that way they can be delivered same day along the route without having to be sorted. 5. If an item is available at the desired pick-up location, make sure that that is the library that gets assigned request. 6. Give a higher priority to requests that specify the pickup location where the item is currently available. This can be controversial because patrons may see their location on the queue change. 7. Make some types of items "float" so that they live at whichever branch/library to which they are returned. 8. Make items automatically renew (or allow extra renewals) when there are no requests/holds on it. 9. Limit the number of days that an item will wait for pickup on the holds shelf. 10.For patrons that don't pick up items that they have requested, charge them a fee or take away their right to place requests (after some procedure in which they are warned of course). 11. Only allow people to place requests on items if they use phone or email notification and shorten the days it will wait for pickup (some libraries leave it on the holds shelf for 10 days partly because their notification is sometimes via snail mail so it takes a couple days before they even know it is there.) Off the top of my head.... Lori Ayre On Mon, Dec 21, 2009 at 1:39 PM, Stock-Kupperman, Gretel > wrote: Hello all, I oversee a physical delivery operation for an organization of public and school libraries, many of which belong to a large integrated library system consortia with 80 members. We are looking at the system parameters of our integrated library system to figure out ways to manage our delivery volume. At present, we deliver close to 8 million items a year, which is up about four-hundred percent from ten years ago. I'm looking for any experiences people have in limiting delivery through changing how your ILS handles requests. Have you limited patron requests? Changed or unified loan rules? Made other changes or restrictions? As an FYI, we have patron-initiated borrowing, no ability to cancel holds, varying limits on borrowing limits, and several different loan rules in use among the 80 libraries in our consortia. We are working on tightening up some of this, but I'd like to know if there are other approaches. Thanks in advance for your thoughts. Gretel Stock-Kupperman Director of Member Services Metropolitan Library System 630-734-5139 630-734-5050 fax http://www.mls.lib.il.us AIM, Yahoo:gretelsk _______________________________________________ MovingMountains mailing list MovingMountains@swonlibraries.org https://www.swonlibraries.org/mailman/listinfo/movingmountains -------------- next part -------------- An HTML attachment was scrubbed... URL: http://www.swonlibraries.org/pipermail/movingmountains/attachments/20091223/73a77361/attachment.htm