[Moving Mountains] paying for delivery service

[Valerie Horton]

Colorado uses a two part charging system.

1.      We have libraries pay for stops:

3 days a week is $345

4 days a week is $1,245

5 day a week is $1910.

We don't allow less than 3 days delivery to keep things moving quickly.  Also that fee is partially subsidized by the state particularly at the low end.  Most libraries pay only $345 a year fee to use the courier.

2.      High volume charges:  for every 3,000 interlibrary loans to another Colorado institution we charge an additional $650.  Some of our heaviest users (library systems that are shipping out nearly 200,000 items alone such as Denver Public and Jefferson County) can pay $20,000 or more in high volume fees for the courier.  Given their volume, they don't complain.   Only 80 or so of our 400 libraries pay high volume charges.
It works very well.  Our goal is to keep the lowest end fees as small as possible so no one in Colorado ever has to mail an interlibrary loan.  If your library use the system heavily, you pay for it which is fair.
The only tricky part is getting correct ILL counts as Colorado has 5 very active resource systems (Prospector, Marmot, AspenCat, OCLC and our statewide system SWIFT).

Valerie

From: movingmountains-bounces at swonlibraries.org [mailto:movingmountains-bounces at swonlibraries.org] On Behalf Of Jo-Ann Benedetti
Sent: Monday, March 08, 2010 1:08 PM
To: movingmountains at swonlibraries.org
Subject: [Moving Mountains] paying for delivery service


Our system pays for daily delivery to 29 member libraries and 7 branches.  Currently, the system pays all delivery costs.

Right now our volume is increasing significantly, and it looks like we may have to add a 4th driver and sorter.  We are looking at the possibility of our member libraries helping to pay for this service.

Do any of you have any billing models you would be willing to share with me?  Do you charge your member libraries?  If so, how much?  By circ?  Service populations?

Any info would be greatly appreciated.


Jo-Ann

Jo-Ann M. Benedetti

Manager of Information and Outreach Services

Upper Hudson Library System

28 Essex Street

Albany, NY  12206

phone: 518-437-9880 ext 225

fax:  518-437-9884

jo-ann at uhls.lib.ny.us
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