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<p class=MsoNormal>Hello all,<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>I oversee a physical delivery operation for an organization of
public and school libraries, many of which belong to a large integrated library
system consortia with 80 members. We are looking at the system parameters
of our integrated library system to figure out ways to manage our delivery
volume. At present, we deliver close to 8 million items a year, which is
up about four-hundred percent from ten years ago.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>I’m looking for any experiences people have in
limiting delivery through changing how your ILS handles requests. Have
you limited patron requests? Changed or unified loan rules? Made
other changes or restrictions? <o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>As an FYI, we have patron-initiated borrowing, no ability to
cancel holds, varying limits on borrowing limits, and several different loan
rules in use among the 80 libraries in our consortia. We are working on
tightening up some of this, but I’d like to know if there are other
approaches.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Thanks in advance for your thoughts.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='font-size:10.5pt'>Gretel Stock-Kupperman<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.5pt'>Director of Member Services<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.5pt'>Metropolitan Library System<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.5pt'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.5pt'>630-734-5139<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.5pt'>630-734-5050 fax<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.5pt'><a
href="http://www.mls.lib.il.us/">http://www.mls.lib.il.us</a><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.5pt'>AIM, Yahoo:gretelsk<o:p></o:p></span></p>
<p class=MsoNormal><o:p> </o:p></p>
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