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August 2nd
Handling Customer Complaints without Taking Things Personally
Handling Customer Complaints without Taking Things Personally
Each month SWON Libraries' Technology Coordinator, Glen Horton, delivers a 1-hour webinar that highlights recent technology news and resources. This page provides links to the stories discussed in each episode of Tech News You Can Use.
Visit SWON Libraries' technology events to register for upcoming episodes. Subscribe to this page's RSS feed to keep up with future posts.
Adobe Issues Acrobat and Reader Updates
What is your Library doing about Emerging Technologies?
Porn sites get their own domain: '.xxx'
Twitter Now the World's Fastest Growing Search Engine
SanDisk's SD card can store data for 100 years
Student Smartphone Use Doubles; Instant Messaging Loses Favor
Adobe Flash Update Fixes Zero-Day and 31 Other Vulns
Facebook page hack shows how vulnerable social networking websites are
Apple Passes Microsoft as World’s Largest Tech Company
State court: Internet filtering at libraries constitutional
Microsoft Drops Windows 2000, XP SP2 in July