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Technology Assistance

Consultation and Referrals

SWON Libraries provides technology consultation and referrals to contributing member libraries at no cost. Services can be provided via email, phone, instant messaging, and on-site as needed.

Examples of available services include:

  • Grant recommendations and reviews
  • Evaluation of existing technologies (hardware, software, website)
  • Hardware and software recommendations
  • Cost estimates
  • Recommendations for new services
  • Basic troubleshooting

We can also provide vendor suggestions for your larger technology projects.

Customized Training

In addition to our scheduled technology workshops, SWON Libraries can arrange custom technology training for your library and staff. Classes can be conducted at SWON Libraries' office or at your location. For hands-on training, we provide a portable, training lab. Contact the SWON Libraries office to consult with us on your training needs.

Portable Lab

SWON Libraries ClassroomBorrow our equipment for your in-house projects and training. Member libraries may use our 12 laptops for training, temporary staff stations, and special projects such as inventory. The machines are currently configured with Windows XP and Office 2003.

We will deliver and set up our laptops at your place. Use of the lab is charged by the day and may be used up to one week. If needed, we will set up a temporary wireless network for Internet access. A projector, screen, and wireless access point are also available. Contact the SWON Libraries office for availability.

Hi-Tech Classroom

Hold your training or meetings at our facility in Blue Ash. Our training room is fully equipped for the ideal learning environment. Contact the SWON Libraries office for availability and rates.

  • High-speed Internet Connectivity (T1)
  • Wireless hotspot
  • 12 wireless laptops available (Windows XP and Office 2003)
  • Instructor station with wireless keyboard and mouse
  • Ceiling mounted projector and audio
  • Polycom video conferencing server (H.323)
  • Document camera
  • Configurable room layout
  • Seating for up to 35 (24 at tables)
  • Kitchen with refrigerator and microwave
  • Refreshments station with coffee maker and cold beverages
  • Free parking

Web Hosting

SWON Libraries can host your organization's web sites and projects on our servers. Basic site development and management services are available. Contact the SWON Libraries office for annual and semi-annual hosting rates.

  • Temporary or long-term hosting
  • Business hours support: 9am-5pm, Monday - Friday
  • FTP, SFTP, and FrontPage access
  • Usage statistics
  • Daily on-site and off-site backups
  • Password protected pages available
  • E-mail accounts and mailing lists available
  • PHP/Perl scripting and MySQL databases available
  • Domain name registration available
  • Content management software available